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Customer Service

PanelRak.com a part of Food Concepts, Inc.

Would you like to speak with a customer service representative? Please email us at customerservice@foodconcepts.com or call us toll free at 1-800-419-9324 and mention that you have a question about PanelRak. Customer service hours are 8:00am to 5:00pm CST, Monday through Friday. 

For information regarding warranties and return policies, please see the Terms and Conditions page.

International Orders

Due to the need to calculate freight costs and customs fees, international shipping is not available through the website, but orders can be accepted by one our customer service representatives. To place an order for international shipping, please contact our customer service team.